We’ve made it easier than ever to manage your controller’s cellular system with new firmware for the multi-Carrier Modem, available for all controller types. Read on to learn more.
Cellular Tests and Carrier Selection
You can now remotely initiate a cellular test and lock to a specific carrier with a Multi-Carrier Modem. This feature makes remotely managing your controller’s connection incredibly streamlined, no site visit required.
SubStation and FlowStation Improvements
In addition to the features above, we’ve made it easier to remotely manage SubStation and FlowStation devices. FlowStations can now be remotely accessed by support teams, meaning issues can be diagnosed without a site visit. Substation RV/CP battery packs can be viewed remotely, making warranty tracking far easier. All of these features mean that your FlowStation and SubStation devices have the same connectivity options that your other Baseline Devices have.
Expanded Training Options:
The Baseline Fundamentals course has been remade for 2026, featuring essential content needed to bring a new team member up to speed. For more information, the HydroPoint University can be accessed here.
We’ve also made detailed walkthroughs of how to use these new connectivity features. Visit the Baseline Knowledgebase or click here for more information:
– SubStation – Cell survey and selecting the best carrier
– SubStation – How to manually run zones
– SubStation – How to test devices
– FlowStation – Cell survey and selecting the best carrier