Careers
Join Us in Applying Technology to Save the World’s Water
HydroPoint is the leader in smart water management solutions, helping companies to maximize water savings, reduce operating costs, minimize business risks, and achieve sustainability goals. An EPA WaterSense® Partner of the Year, the company combines the latest in IoT technology, data analytics, and automation to optimize irrigation, flow management, and leak detection across an entire site. HydroPoint solutions deliver visibility and control for a broad range of commercial, government, education, and community applications. Located in the San Francisco North Bay, HydroPoint has been helping the world save, and not waste, water for more than 15 years. Our mission is to make the best and most efficient use of our world’s most important resource.
HydroPoint provides a competitive compensation package including salary, incentive stock options, 401(k) retirement plan, paid time off and holidays, and comprehensive health benefits.
To apply for any of the current job openings, please send your resume and cover letter to careers@hydropoint.com
Join the HydroPoint Customer Success Team!
Job Title: Customer Success Manager 1
Position Summary: HydroPoint is seeking a full-time Customer Success Manager I to help our customers (and the planet) use water as efficiently as possible.
Customer Success Managers guide our customers through the customer journey by consistently delivering value through successful outcomes. You will be working with the customer and internal teams to ensure successful onboarding, adoption, engagement, renewal and advocacy of Hydropoint’s products and services. CSMs provide training, best practice coaching, and customer outreach for HydroPoint Data Systems Performance Management, and Pilot customers.
Successful candidates will be curious, self-motivated and driven to deliver operational excellence and dedicated to best-in-class customer service. As a CSM I, you will have an ability to adapt to new systems and methods, work well with other colleagues, and are committed to consistent development and improvements that are organizationally relevant.
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Job Title: Technical Customer Support Tier 1
Position Summary: We are seeking a motivated bilingual (Spanish-English), customer-oriented Tier 1 Technical Customer Support Specialist for an onsite, office-based position. The primary objectives of the Tier 1 Technical Support Specialist are to develop and maintain comprehensive knowledge of all HydroPoint products (including WeatherTRAK, WaterCompass, and Baseline Product lines) to provide exceptional support to HydroPoint customers, distributors, and specifiers. A successful candidate will quickly identify customer needs, provide timely solutions, and communicate those solutions to maximize customer satisfaction.
This position is located in our Boise, Idaho office, part of Baseline, Inc., a subsidiary of HydroPoint Data Systems, Inc. This is a temporary opportunity.
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Join the HydroPoint Engineering Team!
Job Title: RMA Electronics Technician
Position Summary: The primary objective of this position is to receive, analyze and repair RMAs in a timely manner, monitoring trends, provide reporting data . Position will also support the production line, repairing PCAs, building PCA’s, as well as a mixture of hardware & software tasks within the manufacturing department. Additionally, tech will interact with the engineering department for EPR and MPR activities. Responsibilities include maintenance, troubleshooting, and repair of all electronic-, electrical, and computer-based equipment.
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Job Title: Senior/Lead Site Reliability Engineer
Position Summary: We are looking for a highly skilled and experienced Senior Site Reliability Engineer to join our team. In this role, you will be responsible for implementing and maintaining highly resilient SaaS applications on AWS, ensuring 24×7 uptime, improving our security posture, and zero downtime releases. You will play a key role in advising cloud architecture, service migration, and guiding 24×7 operations.
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Join the HydroPoint Professional Services Team of Contractors!
HydroPoint, the leader in smart water management solutions, not only industry-leading water management technology, but also full turn-key installation and implementation services. Our Professional Services Team is made up of independent contractors that are the best of the best! We want to partner with dedicated professionals that take immense pride in doing a job right the first time and can join us in our mission to help our customers save more time and water.
If you are a contractor interested in joining our team, please complete this form to apply. Questions about the Professional Services Team? Email us at proservices@hydropoint.com or call 1-707-285-3250.