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Legal: Purchasing

Below are details about the policies, terms, and conditions that apply to your purchase of HydroPoint products and services (unless if your company’s purchases are covered by a master services agreement with HydroPoint). If you have received a quote from us, when you sign it you are indicating your acceptance of the “Current Versions” of these contract documents.

Notice to Customers Regarding State Sales Tax on Subscription Services (Updated: October 26, 2026)

A growing number of states are extending sales and use tax to software accessed remotely, including subscription services such as those covered in our invoices. Changes taking effect January 1, 2027 include California (SB 122) and Colorado (HB 26-1223). Additional states have enacted or scheduled similar changes with varying effective dates.

Where a state requires it, HydroPoint collects and remits applicable sales and use tax on taxable subscription services. In states where this treatment is newly effective, taxing authorities have not all issued final guidance on how the tax applies to subscription periods that were invoiced or paid before the effective date but extend beyond it. Guidance remains pending from both the California Department of Tax and Fee Administration (CDTFA) and the Colorado Department of Revenue.

Based on current guidance, HydroPoint is not charging sales tax on invoices for subscription periods beginning before a state’s effective date. However, if a taxing authority subsequently determines that any portion of the subscription period is subject to sales or use tax, HydroPoint reserves the right to invoice for the applicable tax.

This notice does not modify the standard tax provisions of subscription agreements, which remain in effect.

Current Versions

  • General Terms and Conditions: The terms in this document apply for all purchases made on a direct basis with HydroPoint (and not covered by a master services agreement).
  • Exhibit A – Professional Services: This exhibit adds terms and conditions that apply when you purchase professional services – installation, commissioning, site assessments, etc. – from HydroPoint.
  • Exhibit B – Online Services: This exhibit adds terms and conditions that apply when you purchase products from HydroPoint which include online services. These include subscriptions for WeatherTRAK Central or mobile, WaterCompass, HydroPoint 360, AppManager, BaseManager Plus, PipeView, FlowStation App, or BACnet Manager, which may be purchased bundled with a hardware product or separately.
  • Exhibit C – Equipment Use (Bailment): This exhibit adds terms and conditions that apply when HydroPoint installs equipment on your site for which it retains ownership. For example, the WaterCompass service includes flow monitors which are used to collect information used to deliver the service, but which remain the property of HydroPoint.
  • Exhibit D – Performance Management Services: This exhibit adds terms and conditions that apply when you purchase HydroPoint Performance Services.