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Legal: Purchasing

Below are details about the policies, terms, and conditions that apply to your purchase of HydroPoint products and services (unless if your company’s purchases are covered by a master services agreement with HydroPoint). If you have received a quote from us, when you sign it you are indicating your acceptance of the “Current Versions” of these contract documents.

Notice to California customers regarding California sales tax on subscription services (Updated: September 29, 2026)

Effective January 1, 2027, California will apply sales and use tax to California customers who purchase any software accessed remotely, including subscription services such as the ones covered in our invoices (California SB 122). The California Department of Tax and Fee Administration (CDTFA) has not yet issued final guidance on how the tax applies to subscription periods that were invoiced and/or paid before January 1, 2027 but extend into 2027.

Based on current guidance, HydroPoint is not charging California sales tax on invoices. However, if the CDTFA subsequently determines that any portion of the subscription period covered by our invoices is subject to California sales or use tax, HydroPoint reserves the right to invoice for that tax, in the future. 

This notice does not modify the standard tax provisions of subscription agreements, which remain in effect.

Current Versions

  • General Terms and Conditions: The terms in this document apply for all purchases made on a direct basis with HydroPoint (and not covered by a master services agreement).
  • Exhibit A – Professional Services: This exhibit adds terms and conditions that apply when you purchase professional services – installation, commissioning, site assessments, etc. – from HydroPoint.
  • Exhibit B – Online Services: This exhibit adds terms and conditions that apply when you purchase products from HydroPoint which include online services. These include subscriptions for WeatherTRAK Central or mobile, WaterCompass, HydroPoint 360, AppManager, BaseManager Plus, PipeView, FlowStation App, or BACnet Manager, which may be purchased bundled with a hardware product or separately.
  • Exhibit C – Equipment Use (Bailment): This exhibit adds terms and conditions that apply when HydroPoint installs equipment on your site for which it retains ownership. For example, the WaterCompass service includes flow monitors which are used to collect information used to deliver the service, but which remain the property of HydroPoint.
  • Exhibit D – Performance Management Services: This exhibit adds terms and conditions that apply when you purchase HydroPoint Performance Services.