Support Portal / WeatherTRAK ET Pro2 Series Support
Customer Service Support
Anytime:
Contact Customer Service
During Business Hours:
Mon – Friday 7 a.m. to 5 p.m. Pacific
Saturday 9 a.m. to 2 p.m. Pacific
Toll free: 1-800-362-8774
English or Spanish
Support for Other WeatherTRAK ETPro Components
Support for Other Controllers
Support for WeatherTRAK ET Pro2 Series
Announcement: New Controller Firmware v6.4 release adds Sports Turf and High Desert Scheduling features.
Product Enhancements
Product Document Resources
Owner's Manuals
- ET Pro2™ Series quick reference guide
(PDF, 195KB) - ET Pro2™ Series quick reference guide, español (PDF, 273KB)
- ET Pro2 Smart Water Manager™ owner’s manual (PDF, 6MB)
- ET Pro2 Smart Water Manager™ quick reference guide (PDF, 779KB)
- ET Pro2 Smart Water Manager™ quick reference guide, español (PDF, 234KB)
- WeatherTRAK ET Pro2 Central Web User Manual (PDF, 5MB)
- ET Pro2™ manual (PDF, 8MB)
- ET Pro2™ Series getting started guide (PDF, 228KB)
Installation Guides, Tips, and Worksheets
Installation Guides
- ETPro2 Smart Water Manager™ Installation Guide (PDF, 2.5MB)
- ETPro2 Smart Water Manager™ Installation Guide, español version (PDF, 802KB)
Installation Worksheets
- ETPro2™ worksheet (PDF, 103KB)
- WeatherTRAK™ Site Profile Worksheet (PDF, 35KB)
- WeatherTRAK™ Site Profile Worksheet
(EXCEL, Read-only 120KB) - Precipitation Rate conversion worksheet (PDF, 59KB)
- WeatherTRAK Installation and Program Settings (EXCEL, Read-only 104KB)
- WeatherTRAK Flow Commissioning Worksheet (PDF, 323KB)
Installation Tips
- WeatherTRAK ET Pro2 series Rain Sensor (PDF, 83KB)
- WeatherTRAK ET Pro2 series Sharing a Normally Open Master Valve and Flow Sensor (PDF, 188KB)
- WeatherTRAK ET Pro2 series Hand-Held Remote (PDF, 302KB)
- WeatherTRAK ET Pro2 series Rain Switch Installation (PDF, 710KB)
- WeatherTRAK ET Pro2 series Antenna Booster Evaluation (PDF, 84KB)
Programming Tips
- Addressing Water Conservation Measures (PDF, 59B)
- WeatherTRAK ET Pro2 series Recommended Maintenance NO Master Valves (PDF, 52KB)
- WeatherTRAK ET Pro2 Water Day Alerts (PDF, 24KB)
- Addressing Water Conservation Measures, Part II (PDF, 99KB)
- WeatherTRAK ET Pro2 Smart Water Manager Flow Reference Guide (PDF, 143KB)
WeatherTRAK General Product Information
- ET Everywhere Service Terms and Conditions (PDF, 1MB)
- HydroPoint Controller Product Series Terms and Conditions (PDF, 2MB)
- WeatherTRAK Product Series Warranty (PDF, 305K)
Product Technical Specifications
Product Technical Specifications
- WeatherTRAK ET Pro2 Smart Water Manager Fact Sheet (PDF, 1.7MB)
- WeatherTRAK ET Pro2 Smart Water Manager Tech Sheet (PDF, 529KB)
- WeatherTRAK ET Pro2 Smart Water Manager Bidding Spec (PDF, 779KB)
- WeatherTRAK ET Pro2 Smart Water Manager Bidding Spec
(RTF 2.2MB zipped)
WeatherTRAK ET Pro2 SWM Pedestal Mount
- ET Pro2 SWM pedestal mount (PDF, 84KB)
- ET Pro2 SWM pedestal mount
(DWG, 202KB) - ET Pro2 SWM pedestal mount
(DWF, 46KB)
WeatherTRAK ET Pro2 SWM Wall Mount
INDOOR
- ET Pro2 SWM wall mount, indoor (PDF, 80KB)
- ET Pro2 SWM wall mount, indoor (DWG, 306KB)
- ET Pro2 SWM wall mount, indoor (DWF, 94KB)
OUTDOOR
- ET Pro2 SWM wall mount, outdoor (PDF, 122KB)
- ET Pro2 SWM wall mount, outdoor (DWG, 376KB)
- ET Pro2 SWM wall mount, outdoor (DWF, 94KB)
WeatherTRAK ET Pro2 SWM Front Entry Pedestal
LIGHT DUTY
- ET Pro2 SWM front entry pedestal, light duty (PDF, 91KB)
- ET Pro2 SWM front entry pedestal, light duty (DWG, 347KB)
- ET Pro2 SWM front entry pedestal, light duty (DWF, 98KB)
HEAVY DUTY
- ET Pro2 SWM front entry pedestal, heavy duty (PDF, 91KB)
- ET Pro2 SWM front entry pedestal, heavy duty (DWG, 300KB)
- ET Pro2 SWM front entry pedestal, heavy duty (DWF, 98KB)
WeatherTRAK ET Pro2 SWM Slope-Top Entry Pedestal
- ET Pro2 SWM slope top-entry pedestal, heavy duty (PDF, 93KB)
- ET Pro2 SWM slope top-entry pedestal, heavy duty (DWG, 462KB)
- ET Pro2 SWM slope top-entry pedestal, heavy duty (DWF, 100KB)
Learn More About the Product
On-Demand Learning & Tools (Free)
Learn at your own pace, your time, with the free on-line training and tips.
WeatherTRAK ETPro Introduction: 30 minute, self-paced training module provides an overview of the WeatherTRAK ET Pro2 controllers and key features including setup, schedules, alerts and flow. Go to Training.
Learn with a product specialist in these small, focused, interactive on-line courses that occur regularly at pre-scheduled times (requires registration and a course fee). Courses available for the ETPro Series:
- ET Pro2 Water Management From Your Office
- ET Pro2 Level I – Controller Training
- ET Pro2 Level II – Alerts, Alert Notification and Troubleshooting
- ET Pro2 Level III – Irrigation Water Management
- ET Pro2 Level IV – ETPro2 Flow Management Training