Activating Your WeatherTRAK Controller
+ Q. Once my controller is installed, how do I activate it?
Once your WeatherTRAK controller is programmed in accordance with the included program worksheet, simply call WeatherTRAK Customer Service toll free at 1-800-362-8774 to activate your WeatherTRAK ET Everywhere™ service.
+ Q. How do I tell if my service is active?
Simply turn the largest knob to the “ET” setting. If you see a date and time below the ET value, your WeatherTRAK ET Everywhere service is active. If there is no date or time or if you see a series of zeroes, call WeatherTRAK Customer Service toll free at 1-800-362-8774 to activate your service.
+ Q. Why do I need to activate the controller?
Activation of your WeatherTRAK ET Everywhere service enables us to transmit the critical evapotranspiration (ET) information updates that your WeatherTRAK system needs in order to adjust itself based on local weather conditions.
+ Q. Why is my controller beeping?
WeatherTRAK controllers beep to alert you to certain system issues. The most common issue is that the controller has not been activated. To stop the beeping, simply call WeatherTRAK Customer Service toll free at 1-800-362-8774 to activate your WeatherTRAK ET Everywhere service.
IF you are currently not one of our active members using the ET Everywhere Service, please reference the following link for steps to adjust your controller settings.
+ Q. How do I renew my WeatherTRAK service?
You can renew your WeatherTRAK ET Everywhere service online or by calling WeatherTRAK Customer Service toll free at 1-800-362-8774.
Programming Your WeatherTRAK Controller
+ Q. When programming my controller, how do I determine settings for the plant and soil types in my landscape?
The Plant and Soil Resources section below provides useful information on the attributes of various common plant and soil types. If you cannot find your plant or soil types in these documents, please email WeatherTRAK Customer Service at firstname.lastname@example.org.
+ Q. How do I switch my WeatherTRAK controller to Fully Automated program mode?
After your plants are established, switch to Fully Automated program mode by taking the following steps:
- Turn the center knob to PROGRAM.
- Turn the Upper Line knob one click to the right (clockwise).
- The top line of the screen will display “SET PROGRAM MODE STA 01”.
- If the screen displays any USER mode, turn the Lower Line knob to the right until “Fully Automated” displays.
- Turn the Upper Line to the left one click (counter clockwise).
- The top line of the screen will display “SET STA TO PROGRAM”.
- Turn the Lower Line knob to the right one click (clockwise) to advance to the next station of your landscape.
- Repeat steps 1 through 5 above until all stations of your landscape are being watered in Fully Automated mode.
For additional information, please see the Quick Reference card inside your controller’s door or call WeatherTRAK Customer Service toll free at 1-800-362-8774.
+ Q. Can I manually control my WeatherTRAK controller?
Yes. Simply switch to Manual or User Program mode to override the automated settings of your WeatherTRAK controller. To resume using the automated settings, simply return to Fully Automated mode.
+ Q. How do I put my controller in No ET - User Mode?
Please follow the steps outlined here http://www.hydropoint.com/pdfs/faqs/UserNoET.pdf
+ Q. Can I program my existing controller to manage additional landscape areas?
If your existing WeatherTRAK controller has available stations, your landscape professional can simply connect additional valve wires and program the available stations. If all of your stations are already in use, you can upgrade to a WeatherTRAK solution with a larger station count by contacting WeatherTRAK Customer Service toll free at 1-800-362-8774.
+ Q. How do I turn off my irrigation?
To turn your WeatherTRAK controller off for an extended period of time, simply turn the center knob to OFF. To turn your WeatherTRAK controller off temporarily, simply select the Rain Pause mode and enter the desired number of off days. Your controller will automatically resume watering once this period is over. If you have any questions, please call WeatherTRAK Customer Service toll free at 1-800-362-8774.
WeatherTRAK ET Everywhere Service
+ Q. How does my controller adjust irrigation as the weather changes?
Your WeatherTRAK controller leverages evapotranspiration (ET) information from your WeatherTRAK ET Everywhere™ service to automatically increase irrigation during periods of hot, dry weather and decrease irrigation during period of cool, humid weather.
+ Q. What is evapotranspiration (ET) ?
Evapotranspiration (ET) is the amount of water used (transpired) by a particular plant species combined with the amount of water lost (evaporated) from the surface of the soil under measured weather conditions. Evapotranspiration is generally expressed as the amount of rainfall needed to replace the amount of water transpired and evaporated over a given period of time, typically days or weeks. WeatherTRAK controllers use the real-time ET data provided daily through the WeatherTRAK ET Everywhere™ service to automatically optimize irrigation schedules.
+ Q. How does my WeatherTRAK controller determine evapotranspiration (ET) levels ?
WeatherTRAK solutions determine evapotranspiration (ET) levels by analyzing local weather conditions, including solar radiation, temperature, wind and relative humidity, and calculating the amount of irrigation needed to replace the water lost by plants and soil due to these conditions. WeatherTRAK solutions leverage the Penman-Monteith equation, the worldwide standard for estimating plant water use established by the Food and Agriculture Organization (FAO) of the United Nations.
+ Q. How often does the WeatherTRAK controller get new ET readings?
The WeatherTRAK ET Everywhere™ service provides evapotranspiration (ET) information updates on a daily basis.
+ Q. What is the difference between real-time and historical ET data?
Real-time evapotranspiration (ET), such as that provided by the WeatherTRAK ET Everywhere service, is calculated using actual daily weather data from the local area. Historical ET is based on historic averages of weather conditions across a large region. Analysis has shown that Historical ET can diverge from Real-time ET by as much as 225% on any given day.
+ Q. What is the WeatherTRAK® Scheduling Engine?
The WeatherTRAK Scheduling Engine refers to the software and user interface built into each WeatherTRAK controller. The WeatherTRAK Scheduling Engine walks you through six simple questions about your landscape, then automatically calculates the appropriate irrigation schedule and adjusts the schedule based on changing local weather conditions.
Making Adjustments to Your Water Schedule
+ Q. How do I adjust watering if a zone is too wet or too dry?
You can fine tune irrigation levels using the Adjust feature by taking the following steps:
Turn the center knob to ADJUST.
Turn the Upper Line knob one click to the right (clockwise).
Turn the Lower Line knob to increase or decrease irrigation levels.
For additional information, please see the Quick Reference card inside the controller’s door or call WeatherTRAK Customer Service toll free at 1- 800-362-8774
Toggle content goes here, click edit button to change this text.
+ Q. How do I adjust my schedule to comply with my water agency’s watering restrictions?
Program your WeatherTRAK controller to adhere to agency guidelines with these five simple steps:
Step 1: Determine if your water agency has set watering day schedules. Not sure? Contact us.
Step 2: Reset Water Day Mode to match permissible watering days in your area.
Step 3: Reset the 1st Start Time to start irrigation after 12:01 am midnight, but before 6 am or 10 am (based on your agency’s guidelines).
Step 4: High-station-count controllers (18+ stations) may need to have some stations assigned to Program B with a 2nd Start Time and water window between 4 pm or 6 pm and 12 am midnight (based on your agency’s guidelines).
Step 5: Ask your landscape maintenance professional to review all changes. Need a referral? Contact us at email@example.com.
Toggle content goes here, click edit button to change this text.
+ Q. How do I reduce my watering by XX% to comply with mandatory reductions?
First, check with your local water agency to see if you are exempt from watering restrictions because you have a smart controller.
You can adjust your watering from -50% to +25% of normal using the ADJUST feature on your WeatherTRAK controller. To reduce watering by 30% for example:
Turn the center knob to ADJUST.
Turn the Upper Line knob one click to the right (clockwise) for the first station.
Turn the Lower Line knob to the left (counterclockwise) until “-30% = Less Water” appears.
Repeat the Upper Line and Lower Line sequence until all stations are at -30%.
Verify you have done so by turning the center knob to REVIEW.
As you turn the Upper Line knob to the right, view the “-30%” next to the word “Soak” for each station.
WeatherTRAK Features for Seasonal Changes
+ Q. What is the Rain Pause feature?
The Rain Pause feature of your WeatherTRAK solution saves water and money by suspending scheduled irrigation after periods of heavy rain.
If rainfall in your area exceeds one-eighth of an inch in a 24-hour period, your WeatherTRAK ET Everywhere™ service automatically signals your controllers to suspend irrigation the following day. Each day, the WeatherTRAK ET Everywhere service will evaluate your local weather conditions to determine if irrigation should resume.
When your WeatherTRAK controller is in Rain Pause mode, “Rain Pause” will be displayed on the LED monitor.
+ Q. Why does my irrigation sometimes come on when it is raining?
The WeatherTRAK ET Everywhere service leverages rainfall data from Doppler Radar, the most accurate provider of rainfall data. Rainfall levels may change in between transmissions from the Doppler Radar service and your controller may irrigate according to its normal schedule until the next weather service transmission is received.
+ Q. How do I adjust for frost on my lawn?
There is no need to adjust your irrigation schedule when frost is present on your lawn. Frost insulates your lawn and generally serves as an indication that plant growth has slowed for the winter.